Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–12 business days depending on your location. You'll receive a tracking number as soon as your order ships.

How do I use the Cordless Water Flosser Pro?

Fill the water tank, choose one of the three cleaning modes, place the tip between your teeth, and gently guide the stream along your gumline. For best results, use it once or twice daily.

Is it safe for braces, crowns, or implants?

Yes. The Cordless Water Flosser Pro is designed to help clean around braces, retainers, crowns, bridges, veneers, and implants where brushing alone can be difficult.

How often should I use it?

We recommend using it once or twice a day, especially after brushing or meals, to help remove food debris and support healthier gums.

Is it rechargeable?

Yes. The flosser features a built-in rechargeable battery and includes a USB charging cable. A full charge provides multiple uses before needing to recharge.

What's included in the box?

Each order includes:

• 1× NIF Empire™ Cordless Water Flosser Pro
• 4× Interchangeable Cleaning Tips
• 1× USB Charging Cable
• 1× User Guide

Can I track my order?

Absolutely. Once your order ships, we'll email you a tracking number so you can follow your package from dispatch to delivery.

What if I have an issue with my order?

If there's any problem with your order, contact us through our Contact page or by email. We'll work with you to make it right as quickly as possible.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, PayPal (if enabled), and other secure payment methods available at checkout.